I'm ready to fight back with GILENYA. How do I get started?
Thousands of people like you started their fight by talking with their health care professionals–now it's your turn. Tell your health care professional why you're interested in GILENYA and ask them all your questions. Need help getting that conversation started? Check out this Self-Assessment.


How can I connect with the GILENYA community?
Like the GILENYA Facebook page and join the conversation with other people fighting back with GILENYA! You can also follow us on Instagram.


What's a first-dose observation?
A first-dose observation (FDO) is monitoring done during your first day on GILENYA. Your health care professional can explain more about why it's done and what to expect. It typically takes about 6 hours, and you can do stuff like read, work, or watch movies while the time passes. Learn more about starting GILENYA.


Where will my FDO happen?
At your health care professional's office, at another medical facility, or in your own home–you and your health care professional will decide where's best for you.
If you're doing your FDO at home, here's what you should know:
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The GILENYA@Home Medical Team will arrive and be with you for the entire observation. (Don't worry, you don't need to feed or entertain them!)
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Wearing a loose-fitting, comfortable shirt makes monitoring easier
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You can work from home, cook, or do light household tasks as long as you stay inside your house


What's a specialty pharmacy?
Prescriptions for GILENYA are filled by specialty pharmacies. These pharmacies have a few perks:
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They support you in ways like answering your questions, making sure you always have enough GILENYA, and finding ways to help you save
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They deliver GILENYA right to your door so you can skip those long lines at the local pharmacy
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They work closely with your health care professional to help them manage your treatment plan


Should I keep GILENYA in the refrigerator?
Nope! No need–simply keep GILENYA in a dry, room-temperature (68°F-77°F) place that's out of reach of children.


I'm going to be traveling, how should I pack my GILENYA?
First off: make sure you have enough to get you through your time away and call in a refill if you're short. If you're traveling by plane, keep GILENYA in your carry-on so it doesn't get lost along the way. For car journeys, just make sure GILENYA is kept in a spot that won't get too hot.


What if I forget to take a dose?
Call your health care professional for advice if you miss a dose, or if you're thinking about stopping treatment with GILENYA–it's important that you don't stop without talking to them first.


What if my insurance changes?
The GILENYA Go Program® can get the scoop on your new coverage and find ways for you to save on GILENYA. Good news: GILENYA is covered by 96% of insurance plans*! Learn more about coverage for GILENYA.


How can I get support from the GILENYA Go Program?
The GILENYA Go Program is a support program designed for you. Once you're prescribed GILENYA and your health care professional submits the Start Form, you'll automatically be enrolled in the GILENYA Go Program. If you are already taking GILENYA, you can receive one-on-one ongoing support from your dedicated Navigator, information on your medication, and educational resources. Sign up today!
Call us at 1-800-GILENYA (1-800-445-3692), 8:00 AM–9:00 PM ET, Mon–Fri.†
Call us at 1-800-GILENYA (1-800-445-3692), 8:00 AM–9:00 PM ET, Mon–Fri.†
If you're calling for your child ages 10 to 17, you can call our dedicated parent line at 1-800-598-1410 during the hours above.


Are there ways to save on GILENYA?
Yes! You may be eligible for a $0 copay‡–once you're prescribed GILENYA, feel free to reach out to the GILENYA Go Program to learn more, or sign up and see full terms and eligibility.
If you're not eligible, there may still be ways to save on GILENYA. Call the GILENYA Go Program or read more about financial support.


What should I know about GILENYA and family planning?
GILENYA may harm your unborn baby. Effective birth control should be used by people who may become pregnant while taking GILENYA and for at least 2 months after stopping. If you become pregnant or are thinking about trying to become pregnant, tell your health care professional right away.
A pregnancy registry is available for those who become pregnant during GILENYA treatment. Learn more by visiting www.gilenyapregnancyregistry.com.


I'm a new mom on GILENYA–anything I should know?
It's not known if GILENYA passes through breast milk, so ask your health care professional about the best way to feed your baby.


Still have questions? Reach out to your health care professional or, if you've been prescribed GILENYA, call the GILENYA Go Program at 1-800-GILENYA (1-800-445-3692), 8:00 AM–9:00 PM ET, Mon–Fri.†
Still have questions? Reach out to your health care professional or, if you've been prescribed GILENYA, call the GILENYA Go Program at 1-800-GILENYA (1-800-445-3692), 8:00 AM–9:00 PM ET, Mon–Fri.†


—GILENYA COMMUNITY MEMBER
Individual results may vary.


—GILENYA COMMUNITY MEMBER
Individual results may vary.
RRMS=relapsing-remitting multiple sclerosis.
GILENYA GO is a registered trademark of Novartis AG.
*As of June 2019. Novartis Pharmaceuticals Corporation does not endorse any particular plan. Check with your individual health plans.
†Excludes public holidays.
‡Limitations apply. Valid only for those with private insurance. The Program includes the Co-pay Card, Payment Card (if applicable), and Rebate, with a combined annual limit up to $18,000. Patient is responsible for any costs once limit is reached in a calendar year. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care program, (ii) where patient is not using insurance coverage at all, (iii) where the patient's insurance plan reimburses for the entire cost of the drug, or (iv) where product is not covered by patient's insurance. The value of this program is exclusively for the benefit of patients and is intended to be credited towards patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. Program is not valid where prohibited by law. Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. Valid only in the United States and Puerto Rico. This Program is not health insurance. Program may not be combined with any third-party rebate, coupon, or offer. Proof of purchase may be required. Novartis reserves the right to rescind, revoke, or amend the Program and discontinue support at any time without notice.